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FAQs

Q.What is a reverse osmosis system?

A. Reverse osmosis systems produce pure water by forcing untreated water or tap water through a semi permeable membrane. The membrane lets only water molecules pass through directing it to the units storage tank,the impurities that are separated from the water molecules are forced down the drain. The system consists of both pre and post filters which add additional contaminant removal.

Q. What is activated carbon and what does it do?

A. Carbon used in filtration applications is produced by grinding a carbon source - like bituminous coal, peat or coconut shells and heating the material in the absence of oxygen to 1000 degrees to bake off impurities. The material is then subjected to 1600-degree steam to “activate” the carbon. The steam leaves carbon granules filled with cracks and pores, enabling them to store large amounts of chemicals. One pound of activated carbon (the amount in a standard ten-inch filter cartridge) has the equivalent surface area of a 160 acre farm. Carbon removes contaminants in two ways: through adsorption, contaminants are attracted to the surface of the activated carbon and held to it in much the same way a magnet attracts and holds iron filings; and by acting as a catalyst to change the chemical composition of some contaminants. Activated carbon is ideal for removing chlorine, organic chemicals such as many kinds of pesticides, THMs like chloroform and many VOCs that are components of gasoline, solvents and industrial cleaners. 

Q. Why use KDF Process Media?

  • KDF 55 Medium Designed specifically for removing or reducing chlorine and water-soluble heavy metals. It controls scale, bacteria and algae, even in hot water. The process medium received NSF International Certification and is certified by NSF to NSF/ANSI Standard 42 – Drinking Water Treatment Units – Aesthetic Effects. This medium is also in compliance with California’s Health and Safety Code Section 166875 (or commonly know as AB1953) and Vermont Act 193.
  • KDF 85 Medium Removes or reduces iron and hydrogen sulfide from municipal or other water supplies. Also controls scale, bacteria and algae.

Q. How do I replace cartridge in my countertop filter?